Alexa Not Responding | Alexa Helpline | Alexa Not Working | +1-800-795-6963

Alexa Not Responding

The Alexa Not Responding issue is one of the most common Echo problems. It happens most of the time that a user issues a command but the Echo device doesn’t respond to anything.


If you are also one of those users whose Echo Dot Not Responding to the commands then,

check your microphone button, internet, and the placement of the Echo device.


Before moving further, we would like to tell you that a good speed internet connection is a must-have. Without the internet, you can’t use the Echo device and its features.


If you want to know more about Alexa or its issues then dial the given toll-free Alexa Helpline Number now i.e +1-800-795-6963.


Why Is My Alexa Not Responding?


If you have found that your Alexa Does Not Respond to the commands then check your wifi properly. It could be possible that you have placed the Echo device far from the router or forget to update the Alexa app.


Note: You must update the app after a regular period of time from the app store or play store.


Check the wifi password if your Alexa Won’t Connect to Wifi and stop responding. Make sure that your Echo and smartphone are connected to the same wifi network.


Below, we are going to mention some troubleshooting methods to resolve the Alexa Not Responding issue.


How to Fix When Alexa Not Responding to Voice Commands?


If you recently noticed that your Alexa Echo Dot Not Responding to Voice commands then check the internet access, microphone button of the Echo device, and the placement of the Alexa-enabled device.


  1. Check the Internet Connection


Lack of proper internet connection could be responsible for why you are facing the Alexa Device Offline issue. Hence, check your wifi connection and troubleshoot the issue as soon as possible.


  1. Restart the Wifi Device


Oftentimes, restarting the device resolved the technical glitches in a short time. So, restart the router by removing the power cable from the wall outlet and wait for 10-20 seconds. Reconnect the power cable again and turn ON the router.


  1. Turn ON the Microphone Button


Alexa Red Ring light means that you have forgotten to turn ON the microphone button on your Echo device. In case there is a red light on the Echo device then, press the microphone button given at the top of the device.


  1. Connect Echo & Smartphone to the Similar Network


Make sure that you have connected the Echo device and smartphone to the same network. If you have forgotten to connect them with the simar network then the Alexa Not Responding issue will occur.


  1. Move Echo Close to the Router


Your Echo device should be placed close to the router within the wifi circumference. It happens most of the time, a user used to places the Echo device far from the router. This is the only reason why sometimes Echo Dot Not Connecting to Internet.


  1. Restart the Echo device


As we have told you earlier, restarting the Echo device often resolves the technical glitches most of the time. So, turn OFF the Echo device and remove the power plug from the wall outlet. Wait for a while and then turn ON the Echo device again. Check if the Alexa Device Unresponsive issue gets resolved or not.


Alexa Not Responding


Conclusion


To conclude this article, it can be said that a number of reasons could be responsible for your Alexa Not Responding. In this guide, we have mentioned all the reasons why your Alexa stopped responding. To fix the error, follow all the troubleshooting methods mentioned above. If you would need some more help, dial the given Alexa Helpline Number.

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