Why Is My Alexa Not Working? +1 800-795-6963 Complete Troubleshooting Guide | Alexa Not Working


Want to know why your Alexa Not Working? Alexa is always ready to perform a variety of tasks for its users. Sometimes, Alexa stopped responding because of a number of different reasons.

If you have noticed that your Alexa Stopped Working, check the wifi connection, Alexa app, cable connections, placement of the Echo device, and a power source. In this guide, we are going to discuss the best and easiest possible way to troubleshoot the glitch.


Ask our experts to help you, dial the Alexa Not Working now 1 800-795-6963


Causes: Alexa Not Working


Alexa really made it easy for all of us to perform a variety of different tasks in just a single voice command. You can’t just listen to your favorite music on Alexa but you can also control all of your smart home devices too.


Sometimes, Alexa stopped working because of the following reasons:


  1. Weak wifi connection

  2. Wrong wifi password

  3. Loose cable connection

  4. Wrong placement of the Echo device

  5. Outdated Alexa app

  6. Faulty power source

  7. Incompatible smart home devices


You just do not have to be worried, whatever is the reason, our team of experts is there to help you always. Dial the toll-free Alexa App Helpline Number now.


Troubleshooting: Alexa Not Working


We have discussed all the causes for why your Alexa Device is Unresponsive. Moving ahead, we are going to tell you all those steps required to troubleshoot the issue.


  1. Restart the Echo Device


This is one of the simplest yet necessary methods that can resolve any glitch easily. When we don’t know the real cause, restart the device. So, here is the procedure to complete the process.


  • Turn OFF the switch and remove the power cable from the wall outlet.

  • Wait for at least half a minute and then connect the power cable again.

  • Turn ON the Echo device.

  • Say the wake word and check if it has started working or not.


  1. Restart the Router


You just have restarted the router. If you have found that your Alexa Not Working, try to fix the error by restarting the router.


  • Turn OFF the switch and remove the power cable from the wall outlet.

  • Wait for at least half a minute and then connect the power cable again.

  • Turn ON the router.

  • Wait until the Echo device will not be connected successfully to the router.



  1. Check the Wifi Password


In case, you are pretty sure about your wifi device then check the wifi password. It could be possible that you may have entered the wrong wifi password. This is why your Alexa Won’t Connect to Wifi. Hence, clear the doubt now and update the password if found wrong.


  1. Update the Alexa App


There are many users who don’t find it required to update the app with its latest version. An outdated app starts showing different issues. This is why make sure your app is updated. If not, open the play store or app store and complete the update now.


  1. Reset the Echo Device


If you have applied all the troubleshooting steps but still your Alexa Not Responding, reset the Echo device. Once you reset the Echo device, all the settings will be saved to default again. In this manner, Alexa-related issues will be resolved.


Conclusion


It happens sometimes that Alexa starts behaving abnormally for some reason. In this guide, we have discussed all those reasons responsible for the Alexa Not Working error. In addition to this, we have also told you how you can troubleshoot the issue in an easy way. Want to know more? Dial the toll-free Alexa Helpline Number now i.e 1 800-795-6963.
Location: United States

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