Complete Troubleshooting When Alexa Won’t Connect To Wifi? Alexa Helpline Number 1 800-795-6963

Alexa Won’t Connect To Wifi

It is very hard to tell the exact reason why Alexa Won’t Connect To Wifi. If you have recently noticed that your Echo device is not working efficiently, a number of causes could be responsible for the same.


In this troubleshooting guide, we are going to tell you why is your Alexa Offline and what you can do to fix it. Make sure your internet and power connection both are working properly.


Note: Dial the toll-free Alexa Helpline Number 1 800-795-6963 if you ever face any kind of Alexa issues. We will assign you one of our dedicated experts to resolve the concern quickly.


Step By Step Solution When Alexa Won’t Connect to Wifi


Although, it is very normal to deal with certain issues while using the Echo device. Sometimes, Alexa Stopped Working because of power outage problems while other times, a weak internet connection or an outdated Alexa app could be responsible.


If talking about the offline problem in the Echo device, malfunctioning wifi is the main reason. Don’t worry, our team of experts is there to help you.


Here is the step-by-step solution if your Alexa Having Trouble Connecting To The Internet.


  1. Verify If Your Wifi Connection is Working Or Not: We would like to inform you, Alexa can’t work without wifi and proper power outage. This is why you need to verify if Alexa is connected to the internet or not.


  1. Check the Power Connection: Check the power outage, power cable properly for both Echo and wifi devices. A faulty power connection could be responsible for Alexa Won’t Connect to Wifi.


  1. Restart the Echo Device: We are going to tell you one of the best and easiest steps for the whole process. Turn off the power plug, take out the power cable, wait for 10-20 seconds, and restart the Echo device again. Oftentimes, the Alexa starts working just after a quick restart.


  1. Check the Wifi Password: if your Echo device is working properly, take any other device and connect it to the wifi using the same password you used to connect Alexa to wifi. If others will not connect to the wifi, it means that someone has changed the password or you have inserted it incorrectly.


  1. Move Echo to An Ideal Location: It could be possible that some objects are creating signal interference and this is why Alexa is facing issues while connecting to the internet. Hence, it is very necessary to place the Echo device in an ideal location far from destruction.


  1. Remove the Signal Interferences: Check for the physical barriers that are interfering with the signals between the router and Echo. Concrete walls, brick walls, and concrete walls are used to block the wifi signals. This is why you need to be a little aware before placing the Echo device.


  1. Reset the Echo Device: After applying all the above-given steps, if still Alexa Not Working, reset the Echo device to factory defaults. Resetting the Echo will save all the settings to default. This is how you can easily troubleshoot when Echo Dot Won’t Connect to WiFi.


Alexa Helpline Number


Conclusion


Alexa is one of the smart voice assistants and this is why a number of users are crazy about it. Isn’t it? The issues like Alexa Won’t Connect to Wifi, occurs because of a number of reasons. In this troubleshooting guide, we have mentioned all the steps to fix the problem. Apply the steps one by one until the issue will not be resolved. You can ask the experts to troubleshoot it also. Dial the Alexa Helpline Number now.

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